The Benchmark Group Cares

As an essential part of the community, Benchmark Communities provide housing for thousands of residents. The health and safety of our residents and employees is of the utmost importance and we are committed to continue to provide quality apartment homes in these challenging times. Here’s how we are supporting our potential residents, residents and employees.

Lease Remotely

We know that choosing a new place to live is a big decision, and we are here to help you through the process. We are proud to offer fully automated leasing for a completely contactless leasing process.  However, you may still visit us in person during our office hours.

Each of our communities have photos and video tours on our websites that you can view in the comfort of your current home. With real-time availability, you’ll know exactly what floorplans and apartments we have available and you can reserve your new home through our online application process. Finally, we offer electronic lease signing and online rent payments for you to complete the leasing process.

Our leasing professionals are eager to work with you on reserving your new home and are here to help your move go smoothly.

 

Your New Home

Now more than ever, it is important that your new home is clean and ready for your move in day.  Our dedicated service teams and vendors are ensuring that your new home has been thoroughly cleaned.

Rent Payments and Fees

We know that many of our residents are facing financial pressures as businesses have been forced to scale back or close.  We are continuing to work closely with all residents who have suffered a loss of income to establish payment arrangements that work with their personal situation.

Common Areas

Most of our amenity areas are open, however, occupancy limits and/or new policies to encourage social distancing based on CDC guidelines may still remain in place.

Service Requests

We have resumed normal operations as it relates to service requests.  We trust residents will not request service when experiencing COVID-19 symptoms or having been recently exposed to someone at risk for COVID-19. 

Our Employees

Benchmark has advised all employees to adhere to CDC guidelines to prevent the spread of coronavirus and to protect themselves.  Many of our employees are already vaccinated and we continue to encourage the rest to schedule an appointment to receive their vaccination as soon as possible.

We are limiting the number of visitors that can be in our leasing office and are still requiring all non-vaccinated individuals to where masks and socially distance when on our community.